Privacy Policy

Privacy Policy

This Privacy Policy applies to www.Carnext.autos, and the Carnext mobile application (together, the Platform), owned and operated by Carnext Inc. (“Carnext.autos” “we” or “us”). This Privacy Policy also applies to information you share with us in emails or correspondence including phone calls or texts related to activities on the Platform. This Policy describes how we collect, use, and disclose your personal information.

Please also review our Terms of Use, which govern your use of the Platform. By providing us with your information, you agree to the collection, use, disclosure or other processing of your information as described in this Privacy Policy or at the time you provide information. If you do not agree with this Privacy Policy and the Terms of Use, do not access, or use the Platform or provide personal information to us.

GENERAL AUDIENCE PLATFORM

The Platform is for general audiences and is not intended for use by anyone younger than the age of 18. We do not knowingly collect personal information from individuals younger than age 18.

HOW WE COLLECT INFORMATION

We may collect information from you directly, automatically when you visit the Platform, and sometimes from third parties. Some of this information may be considered “personal information” under various applicable laws. We consider information that identifies you as a specific, identified individual (such as your name and email address) to be personal information. We will also treat additional information, including IP addresses and cookie identifiers, as “personal information” where required by applicable law. Note that we may de-identify personal information so that it is non-personal, such as aggregating or converting it to a code, sometimes using a function commonly known as “hash”. We will treat de-identified information as non-personal to the fullest extent allowed by applicable law.

Information You Provide to Us Directly

We may ask you to provide certain information to us directly when you use our services such as when you:

  • Register for an account (e.g., your name, mailing address, email address, telephone number, number of vehicles owned)
  • Express interest in buying a new vehicle or selling your vehicle (e.g., your contact details and zip code when you request more information about a vehicle via the form provided on the Platform)
  • Load a vehicle in garage or create a listing to trade a vehicle (e.g., information about your vehicle including photos, VIN, make, model, mileage and year)
  • Sign up for our newsletter (e.g., email address) and other information that you choose to provide to us
  • Register your dealership business account, we may also collect business information such as store details, roles, employee information, job title, and payment information
  • Apply for a job with us, we collect employment-related information such as education and work history

Some features may allow you to view, create, reproduce, submit, display, perform, and/or share content, which includes vehicle images and information, written posts (e.g., listings), comments, and other forms of multimedia (collectively, “User Content”).

You may choose to provide us names or other contact information to send information to someone else, such as for a colleague to take advantage of a referral, or to send product information. If you send someone a communication from the Platform, the information you provide (names, email addresses, etc.) is used to facilitate the communication and is not used for any other marketing purposes, unless we obtain consent from that person. If you disclose any personal information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Policy.

Information We Collect Automatically When You Access and Use the Platform

We and our third-party business partners (including any third-party service providers or third-party analytics or content or advertising providers) may use a variety of technologies, including cookies and web beacons, that automatically or passively collect information whenever you access or interact with the Platform (“Usage Information”). Usage Information includes:

  • The hardware model, browser and operating system you are using
  • The URL or advertisement that referred you to our Platform
  • Any search terms you entered into a search engine that led you to our Platform
  • All areas within our Platform that you visited
  • The time of day you visited our Platform, your time zone
  • Location information (e.g., GPS-based functionality on mobile devices used to access the Platform)
  • Mobile network (if applicable), among other information
Location Data

We may directly collect specific location information from your device if you have opted-in to such collection through our application on your device. You may be able to turn off the collection of location information through your device settings. The methods used to collect Usage Information may include the following:

  • Cookies and Log Files. Cookies are small data files placed on a device when it is used to visit the Platform or otherwise access our online content. Cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking your visits to our web pages. We may use both session and persistent cookies (which remain on your computer after the browser has been closed). For more information about cookies and managing cookies visit https://www.allaboutcookies.org.
  • Web Beacons. Small graphic images or other web programming code called web beacons (also known as "1x1 GIFs" or "clear GIFs") may be included in our web pages and email messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or email can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Platform, to monitor how users navigate the Platform, to count how many emails that were sent were actually opened or to count how many particular links were actually viewed.
  • Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Platform, such as the links you click on. The code is temporarily downloaded onto your device from our web server or a third-party service provider, is active only while you are connected to the Platform and is deactivated or deleted thereafter.

In addition, we may use a variety of other technologies that collect Usage Information and similar information for security and fraud detection purposes and to enforce our intellectual property rights.

Information Third Parties Provide About You

We may receive information about you from business partners, such as service providers, vendors (e.g., vehicle valuation services, warranty providers, manufacturers, vehicle history report companies), and social networks who assist us with online advertising and analytics. We may also supplement the information we collect with outside records from third parties, such as public databases, publicly available social media pages, joint marketing partners, and third parties who enhance the information we have about you in order to provide you with information, services or products you have requested, to tailor content, to offer you opportunities to purchase products or services that we believe may be of interest to you, and for other purposes.

Additionally, we may use your shopping, browser, Metadata, user agent, or other website interaction behavior to leverage our artificial intelligence or machine learning to provide you with better product recommendations or enhance the website user experience. We may license, sell or share user artificial intelligence data without consent.

Social Media Features

We may permit you to interact with a third party platform for example, by including a button allowing you to link to a third party platform (such as LinkedIn, Twitter, Facebook, Apple, Google) or interacting with you through your social media account or log in through or otherwise connect your social media account (“Social Media Features”). When you access a third party platform through a button on our Platform or log in using your third party platform credentials, both we and the third party may have access to certain information about you and your use of the Platform and the third party platform, and these third party companies may collect information about your visit to our Platform through the Social Media Features we have integrated into the Platform. Note that through the Social Media Features, these third-party companies may be able to collect certain information about your visits to the Platform regardless of whether or not you affirmatively interact with the Social Media Features and whether or not you are logged into (or have) an account with the third-party platform.

If you use Social Media Features, your interaction and personal information may be publicly disclosed on the Platform and on the third-party platform. If others give us access to their profile, page, or other content on a third-party platform, we may also receive information about you if it is accessible through that content. Your use of Social Media Features is subject to our Terms of Use.

The information we collect in connection with Social Media Features is subject to this Privacy Policy; the information the third-party platform collects is subject to the third party’s privacy practices (including whether the third party shares information with us, the types of information shared, and your choices about what is visible to others on the third-party platform).

HOW WE USE YOUR INFORMATION

We may use the information we collect, including personal information and Usage Information, to:

  • To help improve and enhance your user experience and the overall services we offer;
  • To enable you to use our services, to process your requests, and to provide related customer service;
  • To process your registration and to verify your information;
  • To track your activity, preferences and to analyze traffic, usage and activity trends;
  • To deliver tailored advertising based on your activity on the Platform and other websites and over time;
  • To recognize the devices you use, and to associate these devices to your profile;
  • To communicate with you regarding your use of our services or to inform you of any changes to our Platform or policies;
  • To comply with applicable laws or regulations, to prevent fraud or misuse, or to protect our or our users' rights or property;
  • To fulfill other purposes disclosed at the time you provide us with personal information or otherwise with your consent.

In addition, we may use de-identified information for any purpose allowed by applicable law.

HOW WE DISCLOSE YOUR INFORMATION

We may share the information we collect about you, including personal information, as follows or as otherwise described in this Privacy Policy:

  • With Service Providers: We may share your information with service providers who perform services on our behalf, such as vehicle valuation services, payment processors, customer service and support, and analytics providers.
  • With Business Partners: We may share your information with our business partners for joint marketing efforts, vehicle manufacturers, vehicle history report companies, and warranty providers.
  • For Legal Compliance: We may disclose your information to law enforcement agencies, government authorities, or other third parties if required by law or legal process or to protect the rights, property, or safety of our users or others.
  • During Business Transfers: We may disclose or transfer your information as part of, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may share your information with other third parties with your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

DATA SECURITY

We use various administrative, physical, and technical measures to protect your personal information. However, no security measures are perfect or impenetrable, and we cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed by unauthorized persons. Please note that email and messaging systems are not considered secure, so we discourage you from sending us personal information through these mediums.

DATA RETENTION

We retain personal information as long as it is necessary to fulfill the purposes for which we collected it, and for a longer period if required by law. When your personal information is no longer necessary for these purposes, we will securely delete or anonymize it.

THIRD-PARTY LINKS

The Platform may contain links to other websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing them with your personal information.

YOUR CHOICES AND RIGHTS

You may have certain rights regarding your personal information, such as the right to access, correct, or delete the information we hold about you. To exercise these rights, or if you have any questions about this Privacy Policy or our data practices, please contact us at support@carnext.autos.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will revise the "Effective Date" at the top of this Policy. We encourage you to review this Policy periodically to stay informed about our information practices and your privacy rights.

CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@carnext.autos.